IOM applies a rights-based approach to addressing the needs of migrants, particularly those impacted by conflict or natural disaster-related displacement. In line with this approach, IOM facilitates access to safe, dignified, and durable solutions to displacement. When protection services can no longer be provided in host countries, the IOM Voluntary Humanitarian Return and Reintegration (VHR) programme supports migrants to voluntarily return to their countries of origin. Services under the VHR programme are designed to provide tailored support to migrants in Libya and upon return to their countries of origin.

The programme provides outreach services, an information hotline, individual counselling and vulnerability screening, immediate direct assistance, assistance to obtain travel documents, nationality screenings and other consular services, pre-departure health checks, departure and transportation assistance, cross-referrals with other UN agencies and local and international organizations including UNHCR, coordination with countries of origin for specific assistance to returnees and victims of trafficking, and arrival and reintegration assistance.

IOM integrates humanitarian protection in its VHR programme: VHR personnel work closely with Protection, Health assistance and Mental Health and Psychosocial Service teams to provide assistance that helps to safeguard the safety and well-being of migrants, particularly those with vulnerabilities (including unaccompanied and migrant children (UASC), the elderly and persons with medical and special needs).

The reintegration component under the VHR programme provides support to address psychosocial needs, as well as the socioeconomic needs of all migrants who voluntarily return to their country of origin. Migrants are supported to develop Individual Reintegration Plans (IRP) that assist them to access education, medical, housing and/or income-generating activities.